Thank you George and Julie for the service you gave to us when we were in their store …wanted to shout out and tell everyone that the customer service you gave us was over and above… I would never have received that kind of service in a big box store …if anyone’s looking to purchase TV video electronics, this is a place to go. Thank you so much for your outstanding customer service. We greatly appreciate it.
Google Review, Randy Bailey
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Good Morning George: Just want to thank you for repairing our Samsung television yesterday. The turnaround of repairs were at 'warp speed', never expected the repair to be completed so quickly. Always enjoy our conversations on the phone discussing Xplornet etc.
Greatly appreciated by us of Soo Video always being professional in all ways especially in customer service.
Regards,
Paul Breton
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Hi George:
Betty and I wanted to let you know how happy and satisfied we are with the recent install of our new home theatre system.
We found the “box store” approach did not work for us, as we did not feel we just wanted what was on “special”, but rather a system that would meet our needs over the next 5 to 10 years.
Your choice of products was 2nd to none and we found that we really did not have a good understanding of what was available.
We enjoyed the friendly approach that you took and the pains you went to in order to ensure that we got what we needed, not just what we thought we wanted.
The ordered units and speakers arrived on time and were installed in a very efficient manner and we found your assistant Darien very helpful and friendly.
The reinstall of our old units in another part of the house was also handled very well and ensuring that we were completely set up and ready to view and understand our new system was 2nd to none that we have experienced in the past.
We would not hesitate to recommend you & Soo Video TV Sales & Service, to anyone who enjoys competitive prices combined with kind, informed and professional service.
Thank you,
Mike & Betty Ann Thomas
"Best place in town to deal with PERIOD!!! Staff is extremely knowledgeable and very friendly. Awesome job guys!!!!"
Tyler Parsons
" We totally appreciate the personal service we have received from Soo Video over the years that we have been a customer there. The delivery and set-up means that all I have to do is" push the on button" and enjoy. Knowing they are always available if needed makes us feel special and know that we have made the right decision to purchase products from their store "
Carolyn & Brian
"George and Julie always go above and beyond to give amazing customer service. Good old fashioned customer service. Highly recommend."
Karen Vernelli